OKM Türkiye, OKM Almanya'nın ortağıdır!
 

FAQS

FREQUENTLY ASKED QUESTIONS

Many questions reach us by phone, e-mail and via social media. We have summarized the most frequent questions and answer them for you.

Order and Payment

On our website you can choose between the languages German, English, Spanish and French as well as the currencies Euro, Dollar and Pound in the white top bar (in desktop view top right). You may also convert the currency online via numerous providers, e.g. www.iban.com/currency-converter or (more official, but only in German): www.zoll.de

You can pay your order in cash, via Paypal, bank transfer, credit card (VISA, American Express, Mastercard), Maestro, Santander, Confidex, Credit Plus or Klarna. If you have a gift voucher, you can also redeem it. Please note the applicable terms and conditions.

We offer financing possibilities via Santander, Confidex and Credit Plus. Contact us to receive your individual financing offer.


Shipping

We ship your order worldwide and insured. The shipping provider depends on the item and destination country, usually via FedEx, DHL, UPS and others

Usually we ship within 24 hours after receipt of payment. The further shipping process depends on the destination country and shipping provider.


Service and Support

To make sure that your product is an OKM original, you can have it verified by us. Send us your inquiry via contact form.

We offer the free service OKM Direct to customers who buy their detector at OKM GmbH in Altenburg, Germany. This exclusive service includes a warranty of 2 years and exceeds the legally required warranty. In addition, it includes 1 h instruction for your device. In addition, you receive 90 days of priority technical support.


Distributors

To become an authorised OKM dealer send your inquiry via contact form. To become an OKM dealer you need a detector shop. We are looking forward to receiving more information about you and your vision and are looking forward to a possible cooperation.

We have listed all our licensed trade partners and official distributors on our website: www.okmdetectors.com/pages/distributors. With our distribution network in over 50 countries we can offer you exclusive, reliable service.


Tips for successful detection

Correct handling of the device is a basic requirement for successful detection and good scan images. Therefore, there are regular posts on our social media channels like Facebook that contain tips on detection. Additionally, our YouTube channel regularly provides videos on the use of the individual devices. Furthermore, it is very helpful to read the manual.

Before your purchase the desired devices can be tested on our test field in Altenburg, Germany. An initial briefing is included when buying an OKM detector directly from OKM Germany. These first instruction include the handling of the device and useful tips for your first detection.

Currently, you cannot rent our devices. You can test the device on our test field before you buy it.


Technology

GPR has two different meanings: On the one hand, it describes the Geophysical Phase Reader technology, on which our ground scanners are based. On the other hand it is a common abbreviation for Ground Penetrating Radar. This technology is used by our Gepard GPR 3D.

Rover C4

  • offers operating modes Ground Scan, Magnetometer, Pinpointer and Mineral Scan
  • internal memory for up to 4 scan files
  • live feedback of detected targets via LED Orbit
  • integrated color display
  • with LED lighting

Fusion Pro Plus

  • offers operating modes Ground Scan, Magnetometer and Live Scan
  • operating mode Live Stream displays scan results immediately on Windows tablet
  • includes SRIS search coil to locate shallow metals
  • wireless scan data transfer from sensor to display
  • Windows tablet already included
  • with internal battery

Fusion Pro Plus

  • offers operating modes Ground Scan, Magnetometer and Live Scan
  • operating mode Live Stream displays scan results immediately on Windows tablet
  • includes SRIS search coil to locate shallow metals
  • wireless scan data transfer from sensor to display
  • Windows tablet already included
  • with internal battery

eXp series

  • offers operating modes Ground Scan, Magnetometer, Pinpointer, Mineral Scan, Live Stream and Tunnel Scan
  • includes various exchangeable probes
  • large internal memory
  • wireless scan data transfer from sensor to display (only eXp 6000)
  • integrated color display and touchscreen (only eXp 6000)
  • with LED lighting (only eXp 6000)

Rover C4

  • offers operating modes Ground Scan, Magnetometer, Pinpointer and Mineral Scan
  • internal memory for up to 4 scan files
  • live feedback of detected targets via LED Orbit
  • integrated color display
  • with LED lighting

eXp series

  • offers operating modes Ground Scan, Magnetometer, Pinpointer, Mineral Scan, Live Stream and Tunnel Scan
  • includes various exchangeable probes
  • large internal memory
  • wireless scan data transfer from sensor to display (only eXp 6000)
  • integrated color display and touchscreen (only eXp 6000)
  • with LED lighting (only eXp 6000)